Reviews let visitors share their experience with you publicly. They build trust for future visitors and give you feedback you can act on.Documentation Index
Fetch the complete documentation index at: https://docs.supadir.com/llms.txt
Use this file to discover all available pages before exploring further.
Reviews are available when the catalog admin has enabled them, and only on paid plans in catalogs where the admin has set that requirement. If you don’t see a Reviews section in your panel, reviews aren’t active for your catalog.
Where to see your reviews
Go to My Panel → Reviews. You’ll see a list of all reviews on your profile, including:- Star rating (1–5)
- Written comment (if provided)
- Date
- Your reply (if you’ve added one)
Replying to a review
Click Reply next to any review to write a response. Your reply will appear publicly on your profile below the review. You can also edit or delete your own reply at any time. Why reply to reviews: Replies show future visitors that you’re engaged and professional. They’re especially valuable for mixed reviews — a thoughtful, non-defensive response to a 3-star review often does more for your reputation than the review itself.Tips for responding to critical reviews
- Don’t be defensive — visitors read both the review and your reply. A defensive response makes you look difficult to work with.
- Acknowledge the experience — “I’m sorry to hear this wasn’t the experience you were hoping for” is always a good start.
- Take it offline if needed — “Please feel free to contact me directly at [email] and I’d be happy to discuss this further.”
- Be brief — one short paragraph is usually enough.