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Some catalogs offer paid plans for listing owners — with extra features like priority placement, contact form access, or reviews. This guide explains how to manage your subscription.
Not all catalogs have paid plans. If you don’t see a subscription section in your panel, the catalog is free for listing owners.

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Subscribing to a plan

If the catalog offers paid plans, you may be prompted to choose one during registration, or you can subscribe later from My Panel → Billing → Subscribe. You’ll see the available plans with their prices and features. Select a plan and click Subscribe. You’ll be taken to a secure Stripe Checkout page to enter your card details. After payment, your subscription is active immediately and your listing gains the features included in your plan.

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What happens after subscribing

  • Your listing is upgraded to the features of your new plan
  • You receive a payment confirmation email with a receipt
  • Stripe will charge your card automatically on each renewal date (monthly or annually)

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Viewing invoices

Your invoice history is accessible from My Panel → Billing. Each invoice includes the amount, date, and a downloadable PDF receipt. See Invoice history for details.

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Canceling your subscription

Go to My Panel → Billing and click Cancel subscription. Your subscription is cancelled at the end of the current billing period — you keep access to all paid features until the period ends. No refund is issued for the remaining time. After the period ends:
  • Your listing reverts to the free tier (if available) or becomes inactive
  • You receive an email confirming the cancellation
If you’re canceling because something isn’t working, try contacting the catalog admin first. Many issues can be resolved quickly.

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Failed payments

If a payment fails (expired card, insufficient funds, etc.), you’ll receive an email with a link to update your payment method. You’ll have a grace period to fix the issue before your listing is affected. If you can’t update your payment method in time, your listing will be temporarily hidden from the catalog. It will return to active status as soon as the payment issue is resolved.

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Updating your payment method

Stripe manages your card details. To update your card, go to My Panel → Billing → Manage billing to open the Stripe Customer Portal, where you can add a new card, remove old ones, and update billing details.